Shipping policy
We are committed to delivering your items in pristine condition and as efficiently as possible. All orders are securely wrapped and packaged to ensure they arrive safely.
Order Processing & Dispatch
All orders are processed and dispatched within 1 business day.
Orders placed on a weekend or public holiday will be dispatched on the next business day.
Delivery Times & Options
We offer two shipping options for your convenience. Please note that delivery times begin from the date of dispatch.
- Regular Delivery: 3-5 Business Days
- Express Delivery: 2-3 Business Days
Shipping Costs
- Free Shipping (Limited Time): For a limited time, we are pleased to offer complimentary free shipping on all orders over $150.
- Orders Under $150: For all orders under $150, a shipping fee will be calculated and displayed at the checkout.
Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email that includes your tracking details. This allows you to monitor your order's journey for complete peace of mind.
Breakage & Returns
We take the utmost care in packaging every piece. In the unlikely event that your order arrives damaged, please contact our customer service team immediately for assistance.
For more information on returns, please see our full Breakage & Returns policy page.